All our items come with FREE DELIVERY* (in England only).
* see our F.A.Q for more information
Small Items
All small items are sent via Evri or Royal Mail on a 3-5 day courier service (from despatch date). We aim to despatch all small items within 3 working days.
Larger Items/Furniture
Anything that is too large to be boxed is sent via our independent courier on a 1 man, to the door service. Please make sure there is someone home to receive, or pre-arrange a safe place for your item to be left before ordering.
Timescale depends on the item and delivery location but most are delivered within 2-4 weeks.
Please Note
We can not be held responsible for shipping delays due to couriers. Once your item has left our shop this is out of our control, but we will do everything we can to keep you updated on the delivery.
It is your responsibility to make sure items will fit into your required space and through doorways, prior to ordering – once shipped our courier is unable to return items to us. It is the customers responsibility to arrange and pay for the return delivery on this basis.
Packaging
Wherever we can, we use recycled packaging for all our deliveries. This may not look pretty! If your item is for a present please inform us prior to ordering and we will do our best to make it look more presentable! We ensure that even though our packaging is recycled, our parcels will be well wrapped and protected.
Vintage/Antique Items
We endeavour to describe all our goods as accurately as possible and our photos form part of the description. Due to the nature of these items there will be signs of wear and tear so please do check you are happy before you place your order. By agreeing to purchase the goods you are acknowledging and accepting the aged or worn nature of the items we sell.
Most of our vintage/antique items cannot be insured, due to the nature (glass, mirrors, pots & breakable items). We will pack all goods safely and securely for you to receive them in the condition they were posted out in, however we cannot be held responsible for any damage caused by any courier or third party whilst in transit, and will not be liable for any defects in the goods due to accident/negligence or wilful damage by your or any third party.
Returns
Returned items must be received within 7 days and be in the same condition as when sent out. Unless faulty the customer is liable for the cost of return.